Never run out again!

Did you know that you can get your pet’s favorite food auto-shipped to your home every single month? Automate your shopping and save money at the same time! Have questions? Read our FAQs below.

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Have questions? We have answers.

Why should I use AutoShip?

•   Automatic product discounts.
•   Free Shipping on most products.
•   Home delivery – when you need it.
•   Pause, skip, or delay shipments.
•   Cancel anytime with no fees.
•   Never worry about running out again!

How do I sign up for AutoShip?

• Click the AutoShip option on a product page, in the cart or during checkout.
•   Once you’re ready to checkout, click “Proceed to Checkout”
•   Select your pet or horse.
•   Choose frequency (example: shipped every 4 weeks).

What if my AutoShip order is a prescription requiring refills from my veterinarian?

•   Your AutoShipment will still be placed and we will contact your clinic for a prescription at that time if refills are needed from your veterinarian.
•   If your veterinarian denies the refill request you will be notified via email.
•   Your credit card will not be charged and the product will not ship.
•   Your AutoShip frequency will remain the same.
•   Your next recurring shipment will be ordered on the date shown in your account.

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